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TSC Program Assistant – Transitional Storage Center

Are you someone who enjoys connecting with people, staying organized, and helping others feel seen and supported? Since May 2021, the Transitional Storage Center has offered secure storage, showers, laundry, and a clothing boutique for our unhoused neighbors in Charleston. By helping people safely store their belongings and access essential hygiene services, we remove real barriers to housing and dignity. If you’re looking for a meaningful, people-focused part-time role where every shift makes a difference, this may be the perfect fit.

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Primary Responsibilities:
• Provide a welcoming, respectful, and inclusive atmosphere for all clients
• Ensure intake and other client documentation is complete and accurate
• Enter client data into HMIS and verify accuracy of entries
• Ensure clients follow guidelines for use of shower and laundry services
• Clean and sanitize showers and washers after each use
• Clean and maintain restrooms and common areas regularly throughout each shift
• Launder used towels and maintain towel inventory
• Restock shower and hygiene supplies as needed
• Track and update program statistics weekly in the Monthly Reporting Spreadsheet
• Maintain thorough and confidential case notes and records per program requirements
• Uphold confidentiality and professional boundaries at all times
• Support the TSC Coordinator with administrative and operational tasks as needed
• Monitor and de-escalate situations as necessary, ensuring a safe and calm environment
• Perform other duties as required or assigned in support of the program’s goals

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Supervisory Responsibilities:
• None

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Position Qualifications:
• High school diploma or equivalent required
• Experience working with individuals experiencing homelessness, trauma, substance use, or domestic violence preferred
• Understanding of crisis dynamics, trauma-informed care, and conflict de-escalation techniques
• Commitment to equity and sensitivity to cultural, economic, religious, and psychosocial diversity
• Ability to use client management systems and Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, Teams)

Work Environment and Physical Requirements:
• Must be able to walk, bend, stretch, lift, and stand or sit for extended periods
• Must be comfortable performing light cleaning tasks regularly

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Job Type:
Part-time

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Salary:
• $20/hour

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Benefits:
• Paid holidays, sick/vacation time

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Schedule:
• Monday, Tuesday, Wednesday, Thursday
Up to 5 hours/day; 15 hours/week (8:15 AM – 1:15 PM). Possibility to expand to 20 hours/week as funding allows (potentially with additional Thursday hours)

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Work Location:
• In-person at St. Marks United Methodist Church

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Interested in applying? Please send your resume to Miranda Nabers at mnabers@rccr.org​

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